88 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Kipsu

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Enterprise Software, Improving Staff to Customer Relationships, High-Touch Customer Service, and Uncovering Customer Frustrations

  • Based in Minneapolis, MN
  • Founded in 2010
  • 41 employees on LinkedIn

Company Description

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumer... read more

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, retail, and healthcare, Kipsus software is tailored for customer service and front-desk teams to manage sending and receiving customer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.

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Kipsu Ratings Summary

Recommend to a friend
75%
-6% above category avg.
Number of Employees 41 5% vs. category avg
Years in Business 8 14% vs. category avg
Kipsu vs. Category Average
-7% 4.1 Ease of Use
-6% 3.8 ROI
-4% 4.2 Support
-6% 4.1 Onboarding

User Reviews

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Kipsu

Reviewed on08/23/17

THE REVIEW

"Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech ..."

"Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech Report yet so just wanted to make sure you got the announcement last week about our new vendor functionality.

Also wanted to circle up and see how your next week was looking to grab happy hour drinks. Next Friday or any day the week after happy hour work for you gents?

Best,
Adam


P.S. Here are a few articles from our knowledge base to help you get started with your profile:
3 Easy Steps to Claim Your Profile on Hotel Tech Report
Getting Started Customizing Your Profile
Tips on Making Your Profile Standout
Boost Your Hotel Tech Score with 1-Click Review Invitations
Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech Report yet so just wanted to make sure you got the announcement last week about our new vendor functionality.

Also wanted to circle up and see how your next week was looking to grab happy hour drinks. Next Friday or any day the week after happy hour work for you gents?

Best,
Adam


P.S. Here are a few articles from our knowledge base to help you get started with your profile:
3 Easy Steps to Claim Your Profile on Hotel Tech Report
Getting Started Customizing Your Profile
Tips on Making Your Profile Standout
Boost Your Hotel Tech Score with 1-Click Review Invitations
Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech Report yet so just wanted to make sure you got the announcement last week about our new vendor functionality.

Also wanted to circle up and see how your next week was looking to grab happy hour drinks. Next Friday or any day the week after happy hour work for you gents?

Best,
Adam


P.S. Here are a few articles from our knowledge base to help you get started with your profile:
3 Easy Steps to Claim Your Profile on Hotel Tech Report
Getting Started Customizing Your Profile
Tips on Making Your Profile Standout
Boost Your Hotel Tech Score with 1-Click Review Invitations
"

Pros

Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech Report yet so just wanted to make sure you got the announcement last week about our new vendor functionality.

Also wanted to circle up and see how your next week was looking to grab happy hour drinks. Next Friday or any day the week after happy hour work for you gents?

Best,
Adam

P.S. Here are a few articles from our knowledge base to help you get started with your profile:
3 Easy Steps to Claim Your Profile on Hotel Tech Report
Getting Started Customizing Your Profile
Tips on Making Your Profile Standout
Boost Your Hotel Tech Score with 1-Click Review Invitations


Cons

Gents,

I noticed that nobody from Go Moment has requested access to your profile on Hotel Tech Report yet so just wanted to make sure you got the announcement last week about our new vendor functionality.

Also wanted to circle up and see how your next week was looking to grab happy hour drinks. Next Friday or any day the week after happy hour work for you gents?

Best,
Adam

P.S. Here are a few articles from our knowledge base to help you get started with your profile:
3 Easy Steps to Claim Your Profile on Hotel Tech Report
Getting Started Customizing Your Profile
Tips on Making Your Profile Standout
Boost Your Hotel Tech Score with 1-Click Review Invitations


  • Likelihood to Recommend
    4/5
  • Return on Investment (ROI)
    3.5/5
  • Customer Service
    5/5
  • Ease of Use
    3.5/5
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Kipsu

Reviewed on08/23/17

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Reference Customers

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Case Studies & News

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Product Overview

What is the product or service they provide?

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, retail, and healthcare, Kipsus software is tailored for customer service and front-desk teams to manage sending and receiving customer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.

read more

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, retail, and healthcare, Kipsus software is tailored for customer service and front-desk teams to manage sending and receiving customer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.

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What makes them unique?

Hello world

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read more

Hello world

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What types of hotels do they service?
  • Brand
  • Independent
Price range for a single 150-room hotel
Multi-prop discount
No

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Santa Monica, CA
72 HT Score

Whistle

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Zingle

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Trust You (Messaging)

Munich, Germany
53 HT Score

Support

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4.2
  • Customer success meetings None
  • Approximate # of hotels per support rep <10
  • 24/7 support No

Frequently Asked Question

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Top Alternatives

GoMoment

Santa Monica, CA
72 HT Score

Whistle

Los Angeles, California
66 HT Score

Zingle

Carlsbad, CA
59 HT Score

Trust You (Messaging)

Munich, Germany
53 HT Score

Top Alternatives

GoMoment

Santa Monica, CA
72 HT Score

Whistle

Los Angeles, California
66 HT Score

Zingle

Carlsbad, CA
59 HT Score

Trust You (Messaging)

Munich, Germany
53 HT Score